Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping time for equipment?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while oversized items like weight benches or basketball hoops may take 7-10 business days.
Do you offer a warranty on professional-grade gear?
Yes, all Apollo Sports equipment comes with a minimum 1-year manufacturer warranty. Premium gear often includes an extended 3-year warranty covering structural defects.
Can I return a product if it doesn't fit?
Absolutely. We offer a 30-day return policy for all apparel and footwear, provided items are unworn and in their original packaging with tags attached.
How do I track my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your package in real-time.
Do you provide team or bulk discounts?
We offer specialized pricing for schools, local clubs, and professional organizations. Please contact our corporate sales team via the 'Bulk Orders' page for a custom quote.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm for larger equipment purchases.